Yakovlev S.V., Derjabina S.E., Il'jasova M.V. DEVELOPMENT OF A MATHEMATICAL MODEL OF THE PROCESSES OF INCIDENT MANAGEMENT COMMUNICATIONS SERVICES. Newsletter of North-Caucasus Federal University. 2013;(1):60-66. (In Russ.)
Email this article (Login required)
Email the author (Login required) Executive secretary - Rustam M. Ustaev
Cand. Sci. (Econ.), Associate Professor of the Department of Management of the Institute of Economics and Management, Head of the Department of Management of the Institute of Economics and Management of North-Caucasus Federal University, Leading Specialist of the Scientific library publishing house (Stavropol, Russia).
Post address: 1, Pushkin Street, Stavropol, 355017, Russia
Phone: +7 (8652) 33-06-60 (add. 2015)
E-mail : vestnik_ncfu@mail.ru
