Peculiarities of the development of professional communication of future social work specialists

Abstract

The article defines professional communication. It is postulated that the term «professional communication» is extremely ambiguous and vague, but at the same time quite voluminous. Three main functions of professional communication are described: interactive, communicative, perceptual. It is established that professional communication of a social work specialist is regarded as the interaction of a social worker and a recipient of social services, which is generated by the goals and content of their joint activities. The work singles out the main components in the structure of professional communication: cognitive, reflective, motivational-need, activity. The specific features of professional communication among future social work specialists are determined: multilayer communication, variability of communicative interaction, the ability to master different methods of communicative influence and adequately use them, the need to create conditions for effective communication. It is substantiated that the development of professional communication is an integral component of the training of future social workers, and the importance of this process is proved. The scientific novelty of the article lies in the fact that considered the process of development of professional communication, identified the features and ways of forming the skills of effective professional communication at the university on the example of training future social work specialists.