Digital transformation in the housing and communal services sector

Abstract

Introduction. Today, digital transformation is an integral part in most areas of human life support.

Goal. The study analyzes the housing and communal services sector, considers the digital transformation tool being implemented in the abovementioned area (intelligent transport system), provides analytical data on the number of cities, on the example of which it is possible to specify the digital transformation tool (intelligent transport system) on the territory of the Russian Federation, identifying positive or negative dynamics.

Materials and methods. As part of the study, materials on the implementation of an intelligent transport system on the territory of the Russian Federation were studied. The introduction of an intelligent transport system on the territory of the city of Stavropol is considered in more detail. The implementation timeframes and statistics of changes before and after the implementation of an intelligent transport system from 2021 to the present day are indicated.

Results and discussion. As part of the study on the application of digital transformation tools in the housing and communal services sector, using the example of the city of Stavropol in the period from 2021 to 2024, positive dynamics was identified. There is a need to expand the implementation of digital transformation tools in other cities of the Russian Federation.

Conclusion. The results of the study made it clear that modern society is in greater need of digital transformation tools in the areas of human life support. Digital transformation solves a large number of problems and tasks that a modern person cannot cope with due to a large number of requests and a small amount of time.